CVS, Google Cloud unveil Health100 AI platform

CVS Health (CVS) and Google Cloud have announced a new strategic partnership focused on redesigning how consumers engage with the health system. The collaboration centers on Health100, a health technology services subsidiary of CVS Health (CVS) that will deliver an integrated health care engagement platform.

The companies said the effort aims to reimagine health care experiences, increase consumer engagement, and ultimately support better health outcomes. Health100 is intended to be a destination for a connected, proactive and personalized health care experience powered by Google Cloud’s AI technologies.

Health100 will function as an integrated, AI-native consumer engagement platform available to customers regardless of which pharmacy, care provider, medical insurer, pharmacy benefit manager, or digital health solution they use. It is designed to bring together data from diverse sources to help consumers manage their health in real time.

The platform will use built-in agentic AI, which requires minimal human intervention, to provide an always-on personal health care partner through a real-time, omni-channel experience. Consumers are expected to receive proactive support to stay on track with their health, faster and expanded access to care, cost transparency, and tools to reduce out-of-pocket spending.

Health100 will also act as a conduit to pharmacist-led care management, with CVS describing pharmacists as an integral and underutilized clinical touch point. The platform is being developed to eliminate what CVS calls stressful health care homework by simplifying tasks and interactions across the system.

Health100 will run on Google Cloud’s secure, enterprise-ready infrastructure and AI technologies, including Gemini models, Cloud Healthcare API and BigQuery. The system combines a health care interoperability infrastructure to connect the broader health ecosystem with multimodal AI fine-tuned for end-to-end experiences.

This architecture is intended to optimize clinical and transactional workflows across different data sources. Future integration of biometric wearable technology is envisioned to support proactive, data-driven health management in real time, according to the companies.

Both firms emphasized protections around patient data. The use of patient information is supported by Google Cloud’s infrastructure and secure data storage, which aligns with federal privacy laws, alongside CVS Health’s own security and privacy controls.

The initial launch of Health100 is planned for 2026. Additional details are expected to be disclosed at The Check Up, Google’s annual health event later in March, the companies said.

Health100 includes services for health care ecosystem partners, allowing benefit managers, pharmacies, providers and digital health systems to connect within a single consumer-centric platform and engage with consumers in real time. The companies noted that Google Cloud has previously partnered with Humana to offer personalized answers to members’ health benefit questions, underscoring Google Cloud’s existing role in health care technology.

Tilak Mandadi, Executive Vice President, Ventures and Chief Experience and Technology Officer at CVS Health, said the initiative is designed to put the consumer at the center and enable health care partners to connect with them as part of a fully integrated experience, with Google Cloud and AI technologies described as core to the platform.