Uber to exit Nigeria and Uganda in 2026

Uber (UBER) will wind down its ride-hailing operations in Nigeria and Uganda effective September 2, 2026, ending its presence in two key African markets. The company described the decision as a tough one that follows a thorough review of its evolving business priorities. The wind-down will mark the conclusion of about 12 years of operations in Nigeria, where Uber first launched in Lagos in 2014.

The planned shutdowns focus specifically on ride-hailing services in these two countries. Uber has clarified that its operations in other African markets are not affected by this decision, underscoring that the withdrawal is limited in geographic scope even as it forms part of a wider corporate restructuring.

The exits from Nigeria and Uganda are part of a broader global restructuring at Uber. This restructuring includes plans to cut roughly 3,300 roles, representing about 10% of the company’s global workforce. The job reductions and market exits are being implemented together as Uber adjusts its organizational structure and cost base.

The company framed the changes as the outcome of a comprehensive review of its business, with an emphasis on aligning operations with its current priorities. Within this process, Nigeria and Uganda were identified as markets where ride-hailing operations will be discontinued, while other regions remain unchanged.

Uber has addressed speculation about possible regulatory motives, stating that the decision to leave Nigeria is not driven by a recent directive from the Federal Airports Authority of Nigeria concerning e-hailing at airports. The company emphasized that the wind-down stems from its internal review and broader restructuring, rather than a specific local regulatory action.

By separating the decision from the FAAN directive, Uber is drawing a distinction between ongoing regulatory developments in the market and its own strategic review. The company has not cited any other regulatory changes as the cause of its exit.

As services shut down, Uber plans to maintain rider support channels for 21 days after operations end. During this period, customers will be able to resolve outstanding queries and manage transition-related matters. The company has said its immediate priorities include supporting driver-partners, riders, and local employees affected by the change.

Uber has indicated it will communicate directly with those impacted in Nigeria and Uganda as the September 2, 2026 date approaches. It also plans to handle rider data in line with applicable laws and its own policies while completing the wind-down process in these markets.